MURRAY, UTAH – Last month, Bed Bath & Beyond Inc. said it planned to significantly cut positions as it pivots to embrace AI across operations. The company is now moving to shutter an office for The Brand House Collective division, which will impact 88 jobs.
The Brand House Collective location at 5310 Maryland Way, Brentwood, Tenn., will permanently close effective Sept. 30, according to a WARN Notice that The Brand House Collective filed with the Tennessee Department of Labor and Workforce Development on May 5. Some parts of the operation at that facility will close earlier, effective July 4.
That location is listed as the office address for The Brand House Collective, formerly known as Kirkland’s Inc., which BBB Inc. acquired earlier this year.
During Bed Bath & Beyond Inc.‘s first quarter analyst call in late April, executive chairman and CEO Marcus Lemonis said the company’s plan to aggressively embrace AI will eliminate a substantial number of positions in areas including supply chain, IT, accounting, marketing and merchandising.
In some cases, eliminated positions will be redeployed elsewhere – a strategy he described as pushing payroll out of corporate offices and warehouses and putting them into areas that generate revenue.
“Customer service does not have enough [employees] to my liking,” he explained. “The amount of qualified, trained staff in the stores, upselling customers, designing for customers, and servicing their homes for customers is not enough. We are going to become an organization that puts its payroll in the field.”
More broadly, the company aims to slash more than $60 million in costs by January 2027 as it consolidates supply chain, merchandising, customer service, technology, and administrative functions into a single operating platform.
“This is not simply about reducing cost. It is about building an operating model that is designed to scale,” Lemonis said in his April 28 letter to Bed Bath & Beyond Inc. shareholders.
