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TORONTO — A new Red Tape Hotline survey launched by the City of Toronto aims to help local business owners by making it easier to navigate city processes and potential barriers, address common pain points and modernize services.

Launched earlier this year as a pilot, the hotline provides business owners a direct channel to report permitting delays, outdated bylaws and other unnecessary municipal barriers, explains a release.

Business operators in Toronto are being urged to complete the Red Tape Hotline survey by Nov. 30 at toronto.ca/redtape.

A staff report on survey findings including recommendations for administrative and bylaw changes will be tabled to the Economic and Community Development Committee in early 2026.